Privacy and Data Practices in Indiana
Last Updated: 10/24/2026
Details We Collect When You Request Pest Control
Last updated: October 2026
When you call or send a form to Indiana Pest Pros, we may collect your name, phone number, email address, and the service address where you need help. We also keep details you provide about the pest concern, property, preferred appointment time, and any access instructions. If you contact us with a question or follow-up, we may retain the message and our response so we can address your request.
Our website may collect basic technical information, such as browser type, pages viewed, and general usage activity, through analytics tools. This helps us understand how visitors use the site. Please avoid sending sensitive personal information through a website form. Information collected depends on how you contact us and what details are needed to respond or arrange service.
How We Use Your Information to Arrange Service
Indiana Pest Pros uses contact and property details to respond to questions, assess service requests, schedule appointments, and provide pest control at the address you give us. We may use appointment information to confirm a visit, share updates, or send service reminders. Messages and service records can also help our team follow up on work already performed.
Payment details are used to process charges for services. Payment processing may be handled through an outside provider; we do not include full payment card numbers in ordinary service notes.
We may also use aggregated website activity to understand which pages visitors find useful and to maintain site operations. We do not sell personal information.
We limit use of customer details to the purposes described here, responding to your requests, and activities needed to run our local service business.
When Service Tools Handle Information
Indiana Pest Pros may rely on outside providers for functions such as appointment scheduling, payment processing, and website analytics. These providers receive only the information needed to perform their role, such as contact or appointment details for scheduling or transaction information for payment. Their handling of information is governed by their own privacy policies and practices, which may differ from ours.
We do not name a particular provider here because the tools used may change. If you follow a link to an outside service, review that provider’s privacy information before submitting details.
Indiana Pest Pros is not responsible for the privacy practices of independent services, though we seek to use tools suited to ordinary business needs. Contact us if you have a question about how information connected with a scheduling, payment, or analytics function is handled.
Cookies for Site Function and Usage Measures
Our website may use cookies or similar browser storage to support basic site functions and understand general visitor activity. Functional cookies can help pages work as expected.
Analytics cookies may record broad information about visits, such as which pages are viewed or whether a page has an error. We use these measurements to maintain and improve the website, not to build advertising profiles.
We do not use cookies for ad tracking. You can manage or block cookies through your browser settings, and many browsers let you remove cookies already stored on your device.
If you disable them, some website features may not work as intended. Browser controls vary, so check your browser’s help information for steps specific to your device. Any analytics service involved may also describe its own cookie practices in its privacy materials.
How Long We Keep Service and Inquiry Records
Indiana Pest Pros keeps information for as long as it is reasonably needed to respond to an inquiry, arrange or complete service, maintain business records, and meet applicable warranty, legal, or compliance needs. Service records may be retained after a visit so we can refer to the work performed or address a related follow-up. We keep form submissions while a request is open and for a reasonable period afterward when needed for the same purposes.
Retention periods can vary based on the type of record and the reason it was collected. When information is no longer needed, we may delete it or remove details that identify you, subject to records we are required or permitted to retain. You may ask us to delete information. We will review the request and explain if some records must remain for a business or legal reason.
Request Access, Changes, or Deletion
You may ask Indiana Pest Pros to tell you what personal information we hold about you, correct inaccurate details, or delete information that we no longer need to keep. To help us locate the right records, include your name and the phone number or email address you used to contact us, along with a clear description of your request.
We may need to confirm your identity before making a change or sharing records. Some information may need to be retained for service, warranty, legal, or compliance purposes; if so, we can explain the reason.
For privacy questions or requests, call (855) 681-0299 or email [email protected]. You may also write to Indiana Pest Pros, 100 E Wayne St, Suite 140, South Bend, IN, United States. We will review your message and respond using the contact details you provide.